Kia’s Big Leap: From Challenges to Triumph at McDonald’s

November 7, 2025

At helpz, we love celebrating milestones that highlight resilience, growth, and the power of support. Today, we shine a spotlight on Kia, a young woman whose journey reminds us that with compassion and belief, incredible things are possible.


Kia has faced more challenges than most her age. Growing up in foster care and overcoming significant hurdles in her early years has not stopped her. Kia has not let her life story define her spirit. Recently, she achieved a life-changing milestone: she proudly started her first job at McDonald’s.


This isn’t just employment; it’s a symbol of her growing confidence, independence, and belief in herself.


Working at McDonald’s is more than flipping burgers and serving fries. For Kia, it’s an opportunity to develop essential life and work skills; communication, teamwork, following routines, and managing new responsibilities. Each shift strengthens her sense of purpose and pride, proving that she’s capable of thriving in a structured, supportive environment.


The McDonald’s team has played a vital role in Kia’s success. Their welcoming and inclusive approach ensures she feels supported as she learns at her own pace. Patient guidance from colleagues, combined with ongoing encouragement from her behaviour support practitioner, Marika Williams, has created a foundation where Kia can flourish.


Equally deserving of recognition is Renee, Kia’s Living Skills Keyworker from Catholic Care. Renee has worked tirelessly alongside Kia, providing consistent, grounded support that has been instrumental in helping her reach this milestone. Her dedication, patience, and unwavering belief in Kia have made a profound impact, and we deeply appreciate the role she’s played in Kia’s journey.


Starting a customer-facing role is no small feat for someone who has experienced social anxiety and depression. Every interaction, every smile exchanged, is a step toward conquering fears that once felt overwhelming. Kia is not just earning a pay cheque,  she’s building confidence, practising social skills, and connecting with others in meaningful ways.


Kia’s journey is a powerful reminder that with the right supports, compassion, and belief, people can achieve incredible things. She is discovering her strengths, embracing new challenges, and proving to herself, and to all of us, that she is capable of greatness.


Congratulations, Kia!

Your courage and determination inspire us all. Here’s to many more milestones and a future filled with possibilities.


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