Your best choice in disability services

helpz is Australia’s most flexible and forward-thinking Behaviour Support and Allied Health provider.

Female counsellor talking to a young girl
We Heart NDIS_2020

Get help with disability support services: what we do at helpz


At helpz, we provide comprehensive Behaviour Support and Allied Health services for individuals in the National Disability Insurance Scheme (NDIS). Our mission is to empower people with diverse disabilities to reach their fullest potential. 


We place an emphasis on a person-centred approach in disability services. We make sure that they align with each participant’s unique goals and needs, delivered in the comfort of their home for convenience and minimal wait times.


Our flexible and collaborative service model ensures that specialists across various disciplines coordinate without a hitch. This approach allows us to create holistic care plans tailored to a range of needs, from Positive Behaviour Support to occupational and speech therapy, keeping your NDIS objectives front and centre.


With a strong foundation in the disability sector, helpz delivers quality and personalised disability services that can make your life easier. Our commitment to respect, simplicity and effective outcomes means you can rely on us for care that adapts to your preferences and schedule.


Here’s what helps us stand out as an NDIS service provider:

Our specialist Clinicians come to you

There's minimal wait time and paperwork

We find the Clinician that's right for you

We follow your lead and your NDIS plan

We're guided by you and your NDIS plan

We don't charge for travel time or KMs

Allied Health Assistant (AHA) model of supports also available

Female counsellor on chair sitting across patient
Female dietician holding red bell pepper while taking to patient

About helpz

Service delivery built on simplicity, respect and flexibility.

With helpz, you'll experience the ease of personalised, community-based NDIS support services. We don't limit your choices; instead, we reduce the hassle and find the Clinician that’s right for you. Your peace of mind is our priority. So no matter where you live, we have local Clinicians ready to support you.

55+

Clinicians in NSW, Victoria, SA, Qld and the ACT

250+

Years of disability sector experience

More about helpz

Our mission

helpz is Australia’s most flexible and forward-thinking Behaviour Support and Allied Health provider.

We value and empower people to achieve the best outcomes for all Participants with our disability services. 

Work with helpz


We're hiring!

As a compassionate and forward-thinking NDIS service provider, we challenge traditional disability support service practices. We're seeking clinicians who are passionate about community-based service delivery. At helpz, you can focus on the work you love, free from excessive administration, travel and meetings. Your skills could be just what we need to make a difference!

Work with helpz
Physical therapy session with a female patient

FAQs


  • What types of therapies does helpz offer?

    helpz provides a range of therapies in the disability services sector, including Positive Behaviour Support, occupational therapy, speech therapy and other Allied Health services. With our comprehensive approach, we help you meet your specific therapeutic needs in a coordinated way.

  • Where does helpz operate?

    helpz has a mighty team of Clinicians all over Australia, ready to provide exceptional therapeutic support at your home, regardless of your location.

  • How can I get started with helpz?

    Getting started with our disability support services is easy. Just fill out our simple form, and we'll get back to you to chat about your needs and how they can best be met.

  • What if I don't have an NDIS plan?

    No problem! helpz also assists Fee-For-Service clients.


    If you think you may be eligible for the NDIS, you can call 1800 800 110 to make a verbal access request, or download and complete the Access Request Form on your computer. 


    Even if you don’t have a NDIS plan, we are more than happy to talk about your needs for disability support services. Please contact us directly at contact@helpz.com.au or submit an enquiry on our website.

  • How flexible is the helpz service?

    Our disability services are super flexible! We adapt to your unique requirements and work around your schedule. The helpz model is also transdisciplinary — our Clinicians work together to address all of your Positive Behaviour Support and Allied Health needs. We're all about tailoring our service to make life easier for you.

  • Does my helpz Clinician really come to me?

    Absolutely! Our services are delivered right in your home, allowing you to receive amazing NDIS Positive Behaviour Support and Allied Health services in familiar surroundings. Ultimate convenience.

  • How long does it take to match with a clinician?

    We aim to minimise wait times as much as possible. Once you reach out to us, we work quickly to match you with a clinician who can provide you with the disability support services that you need. 

  • Can I choose my helpz clinician?

    Yes, we strive to match you with a clinician that aligns with your goals and preferences. If you feel a different approach is needed, we’re open to discussing options to keep you comfortable and supported.

Check out our latest news & insights

June 6, 2025
From early check-ups to mental health conversations, Men’s Health Week (June 10–16) is a chance to remind ourselves—and the men in our lives—that it’s okay to take health seriously. It’s okay to talk. It’s okay to ask for support. At helpz, we know that health looks different for everyone. For boys, teens, and men with disability or psychosocial challenges, support isn’t always easy to find—or to ask for. But the right allied health care can make all the difference. Men face unique challenges According to the Australian Institute of Health and Welfare: Men are more likely to die by suicide than women, but are far less likely to seek help 1 Males with a disability experience higher rates of psychological distress than males without disability 2 Many men delay accessing health services, especially when it comes to emotional or mental health concerns The reasons are complex—social expectations, stigma, access issues, or simply not knowing where to turn. That’s where we come in. Breaking the stigma Our team at helpz supports boys and men across all life stages—from children with developmental delay to adult participants with autism, intellectual disability, or psychosocial conditions. We take a person-centred, non-judgemental approach and meet people where they are. Sometimes that looks like: Behaviour support that helps young men manage emotions and build connection Occupational therapy to support daily living skills and social confidence Psychology sessions focused on anxiety, self-worth, or relationship challenges Mental health OT that helps manage routine, motivation, and life transitions We listen first. We build trust. And we never push someone to be anything other than who they are. Talking early, talking often Whether it’s a father, a son, a friend or a participant—checking in can be powerful. Many men don’t know that therapy can be practical, respectful and empowering. At helpz, we believe in early intervention and consistent support. We work with families, carers, support coordinators and men themselves to tailor care that builds real outcomes: resilience, independence, and wellbeing. A safe place to ask for help You don’t need to wait for a crisis to get help. Men’s Health Week is a reminder that seeking support is a sign of strength—not weakness. If you or someone you support could benefit from allied health services designed with your goals in mind, we’re here for you. 
June 6, 2025
Being seen and supported: Why LGBTQIA+ inclusion matters in allied health Every person deserves to feel safe, understood and valued—especially in the spaces where they seek support. For many LGBTQIA+ Australians, however, healthcare and support settings can be places of misunderstanding, misgendering or exclusion. At helpz, we’re committed to changing that. Why inclusion matters in allied health Healthcare and therapy should be safe spaces—but for LGBTQIA+ individuals, they too often are not. Research shows that LGBTQIA+ people are more likely to avoid or delay seeking medical or allied health care due to fear of discrimination or past negative experiences. When care is not inclusive or affirming, people may feel unsafe, unsupported or unseen. And for LGBTQIA+ individuals living with disability, neurodivergence or mental health challenges, this compounds layers of vulnerability. That’s why affirming care is not optional—it’s essential. Our commitment to inclusive practice At helpz, we recognise that people bring many parts of themselves into the room. Gender identity, sexuality, neurodivergence, cultural background, trauma history, disability—all of these are part of the whole person. Our clinicians are trained in neuroaffirming and trauma-informed approaches and are committed to ongoing learning around inclusive practice. We support LGBTQIA+ participants with a wide range of goals, from exploring independence and communication to managing anxiety or navigating relationships. That might mean a psychologist offering gender-affirming mental health support, or an occupational therapist helping someone feel more confident in everyday activities. Our commitment includes: Respecting pronouns and preferred names Creating visibly inclusive spaces (e.g., rainbow badges, inclusive language) Continual staff education and reflective practice Partnering with LGBTQIA+ organisations where relevant Understanding intersectionality We work with many participants whose identities sit at the intersection of LGBTQIA+, neurodivergent and disabled experiences. For example, an autistic non-binary young person may experience sensory overwhelm, social anxiety, and fear of discrimination all at once. Our job is to listen deeply, collaborate respectfully, and co-design supports that empower—not pathologise. By acknowledging the unique experiences of each person, we create space for genuine connection and progress. What inclusive care can look like Inclusive allied health is more than a set of policies. It’s a practice of compassion and curiosity, of checking our assumptions and leading with respect. For example, our practitioners might: Ask and confirm someone’s pronouns, then use them correctly Understand how dysphoria might affect sensory needs or social situations Help a young person rehearse coming out conversations in a supportive space Work with families to create affirming environments at home Respect and support someone’s journey—wherever they are on it Looking ahead: support that celebrates every person This Pride Month, and every month, we celebrate the LGBTQIA+ people we support—and the courage it takes to show up as yourself in a world that doesn’t always make it easy. We believe in building systems of support that truly reflect the diversity of the people they serve. That means listening, learning, and growing—together. 
June 6, 2025
Managing your NDIS budget can be tricky – especially when all your funding arrives at once. That’s why the NDIS is introducing funding periods from 19 May 2025 to help you better manage your supports across the life of your plan. So what’s changing? And how will it affect you? Let’s break it down. What are funding periods? Funding periods are a new way of releasing your NDIS funding in smaller chunks (usually every 3 months). This gives you more flexibility while helping you make sure your funding lasts for your whole plan. You’ll still receive the same total amount of funding – the only change is when you can access it. Why is this happening? The goal is to: make sure supports are available when you need them reduce the chance of running out of funds too early It also helps people track their spending more easily using the my NDIS app or participant portal. What do I need to do? Nothing will change until your next new or reassessed plan. When that happens, you’ll have a chance to talk to the NDIA about your circumstances and get support to understand the changes. Once funding periods apply, you’ll be able to see: how much funding you have how much you’ve spent when your next funds will be released Any unused funding within a funding period will roll over to the next one – but it won’t carry over into a brand new plan. So budgeting well is still really important. What can I spend NDIS funds on? It’s also important to remember the NDIS has clear rules about what it can and can’t fund. These rules were updated last year and split into two lists: supports the NDIS can fund supports the NDIS cannot fund Before you spend your funding, check that the support is part of your plan and aligns with these rules. If you claim something that isn’t approved, you might need to pay it back. You can read the full lists at What does the NDIS fund? What if my situation changes? You can always request a change to your plan if your needs change – and your current plan will stay the same until it’s reassessed. Need more info? You can find all the details about funding periods, what you can claim, and how to manage your plan at the official NDIS website .  Or check out their FAQs on legislation and sign up to the NDIS newsletter to stay in the loop.
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