About helpz

Achieve more with helpz support

helpz prides itself on ease of access to therapeutic supports so Participant goals are met. Our service delivery model is built on simplicity, respect and flexibility.

250+


years of disability sector experience

500+


in-home visits per week

10,000+


hours of service delivered annually

132,000+


kilometers travelled by our clinicians to deliver services

More about helpz

An evolved approach to NDIS service delivery. 

Our strategy focuses on empowering Participants, promoting inclusion and fostering independence. Our work-life balance employment model allows our Clinicians to provide flexible, innovative practices that truly elevate the experiences of those we serve.

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Why choose us

The values that drive everything we do

Big ideas drive us, that's for sure. We’re a tight-knit team and proud of it. Our core beliefs? They revolve around our Participants. Everything we do is personalised, tailored just for you. We're always improving, always listening, and adapting to your needs is what we do best.

Empowerment

We put you at the centre of your supports. Our practice is always built on the foundations of choice, rights and inclusion.

Integrity

Honesty, trust and transparency are what you can expect as a client or an employee at helpz. Our respect for people goes beyond an NDIS plan.

Excellence

We listen and respond to your feedback. It’s how we continue to improve and nurture the skills to achieve your life-long goals.

Flexibility

At helpz we don’t believe that one-size-fits-all. Our service is personalised to meet your needs, shaping your journey to reach personal goals.

Check out our latest news & insights

September 10, 2025
Understanding Megalocornea-Intellectual Disability Syndrome
September 10, 2025
The NDIS Quality and Safeguards Commissio n has released a new suite of resources titled "Restrictive Practices and Me", designed to support meaningful conversations with participants when regulated restrictive practices are included in their behaviour support plans. These resources aim to uphold participants' rights and ensure that discussions around restrictive practices are accessible, respectful, and tailored to individual needs. Developed in collaboration with people with disability, NDIS providers, authorisation bodies, and advocacy organisations, the materials reflect a commitment to person-centred practice and transparency. What’s Included? The Restrictive Practices and Me toolkit features: A tip sheet for practitioners and providers Plain English and Easy Read discussion books A case study illustrating practical application A set of icons to visually represent different types of restrictive practices These resources are editable and adaptable, allowing practitioners to tailor content to each participant’s circumstances. For example, pages not relevant to a participant’s situation can be removed, and images can be reused in other formats. Why It Matters Under Section 20 of the NDIS (Restrictive Practices and Behaviour Support) Rules 2018, participants must be informed when restrictive practices are proposed. These conversations must be conducted in a way that is easy to understand and respectful of the participant’s autonomy. The Commission emphasises that restrictive practices should only be used as a last resort, and must be the least restrictive option available. They must be included in a behaviour support plan and follow the appropriate authorisation processes. Regulatory Priorities for 2025–26 This initiative aligns with the NDIS Commission’s broader regulatory priorities for 2025–26, which include: Reducing and eliminating regulated restrictive practices Strengthening oversight of unregistered providers Improving management of high-risk health concerns Ensuring providers support and train skilled workers Commissioner Louise Glanville reaffirmed the Commission’s commitment to human rights, stating that “practices that restrict the rights or freedom of movement of people with disability can be traumatic, dangerous and breach basic human rights." Accessing the Resources The Restrictive Practices and Me resources are available for download on the NDIS Commission website . Providers are encouraged to use, adapt, and share these tools to foster informed, respectful, and rights-based conversations with participants. Link : Talking to participants about Restrictive Practices Reference: NDIS Commision 2025-26 priorities focus: participant rights and safer services
September 10, 2025
 By Tharon Neurodivergent Consultant at helpz
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