Meet the team

Amazing people across Australia


We're helpz

Introducing our team

helpz provides Positive Behaviour Support and Allied Health services in NSW, Queensland, ACT, Victoria and South Australia. We're a network of over 55 clinicians specialising in fields like Behaviour Support, Occupational Therapy, Music Therapy, Counselling, Psychology and more. They’re supported by an amazing team of Network Leads and head office staff. So, let's get to know some of the people at helpz. We're truly excited to be part of your journey!

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helpz Team members

Meet the team

Founder & Managing Director

Danny has over 25 years of experience in the Disability sector in Australia. This includes 16 years of working for the NSW Government, across multiple portfolios of Supported Accommodation, Ethics and Professional Standards, Clinical Governance, Community Support, Senior Leadership and Directorship.


The next phase compliments his additional experience in the not for profit space where he led sector transition and transformation in the unprecedented reform to the NDIS in Allied Health and Behaviour Support operations across NSW, Queensland and Victoria.


This partnership with Philip O'Sullivan brings an evolved, informed and sustainable NDIS business strategy.  Participants will reach the next level of empowerment, inclusion and independence through a work-life balance employment model where clinicians can deliver flexible and innovative practice.


Danny is a Registered Behaviour Support Practitioner and Registered Nurse, graduating from the University of Sydney with post-graduate qualifications in Public Sector Management. He strives for increased access, quality and standards of support for People with a Disability so they reach their goals and be as independent as they can be.

Founder & Chairman

Philip has an Hons Degree in Pure Economics from University College Dublin and over 25 years experience in exec and medical recruitment. This is the basis for developing the helpz platform,  best practice retention and remuneration to deliver premium outcomes for NDIS participants.


In 2003 Philip launched, with external financial backing, Charterhouse Partnership, a venture which enjoyed considerable success and saw him rewarded with a Young Businessman of the Year award in 2005. A year later, the group had offices in Sydney, Melbourne, Singapore and HK.

 

Callaways Executive began in 2008, with the single aim of delivering a boutique recruitment service. In both 2011 and 2013 Callaways won Seek Executive Recruiter of the Year Award. 


Philip co-founded Omega Medical in 2011 and it has grown to become a leader in the recruitment of locum and permanent positions for medical professionals in Australia. 


Identifying the changing landscape for clinicians in the NDIS arena, Philip has partnered with Danny Burgess to create a platform that dramatically improves the conditions and remuneration for frontline Disability sector clinicians.

Service Support Manager

Elinor joined the Disability sector working for the NSW Government as a Therapy Assistant where she supported Allied Health and Behaviour Support practitioners and operational management teams.


Moving into systems support and project roles, she went on to support a range of transition projects as the sector transformed with the introduction of the NDIS.


More recently, her work has focused on advocating for and driving client-centric continuous improvement, including the development and implementation of systematic feedback and consultation frameworks across a diverse range of services for a not-for-profit organisation, including Disability, community-based aged care, and child, youth, and family support services.


Elinor brings an integral layer to the NDIS Disability standards, with experience across client voice and client experience, organisational quality improvement, practice support, outcomes measurement and compliance.  She has skills in information management, discovered through her Master of Museum Studies, where this enriched her skills in data collection and analysis,  communication and passion about ensuring systems and processes supporting the delivery of quality practice, services  and decision-making as easily, efficiently and effectively as possible.

Danny Burgess, helpz Founding Manager and Director

Danny Burgess

Founder & Managing Director

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    Danny has over 25 years of experience in the Disability sector in Australia. This includes 16 years of working for the NSW Government, across multiple portfolios of Supported Accommodation, Ethics and Professional Standards, Clinical Governance, Community Support, Senior Leadership and Directorship.


    The next phase compliments his additional experience in the not for profit space where he led sector transition and transformation in the unprecedented reform to the NDIS in Allied Health and Behaviour Support operations across NSW, Queensland and Victoria.


    This partnership with Philip O'Sullivan brings an evolved, informed and sustainable NDIS business strategy.  Participants will reach the next level of empowerment, inclusion and independence through a work-life balance employment model where clinicians can deliver flexible and innovative practice.


    Danny is a Registered Behaviour Support Practitioner and Registered Nurse, graduating from the University of Sydney with post-graduate qualifications in Public Sector Management. He strives for increased access, quality and standards of support for People with a Disability so they reach their goals and be as independent as they can be.

Philip O'Sullivan, helpz Founder and Chairman

Philip O'Sullivan

Founder & Chairman

  • Learn More

    Philip has an Hons Degree in Pure Economics from University College Dublin and over 25 years experience in exec and medical recruitment. This is the basis for developing the helpz platform,  best practice retention and remuneration to deliver premium outcomes for NDIS participants.


    In 2003 Philip launched, with external financial backing, Charterhouse Partnership, a venture which enjoyed considerable success and saw him rewarded with a Young Businessman of the Year award in 2005. A year later, the group had offices in Sydney, Melbourne, Singapore and HK.


    Callaways Executive began in 2008, with the single aim of delivering a boutique recruitment service. In both 2011 and 2013 Callaways won Seek Executive Recruiter of the Year Award. 


    Philip co-founded Omega Medical in 2011 and it has grown to become a leader in the recruitment of locum and permanent positions for medical professionals in Australia. 


    Identifying the changing landscape for clinicians in the NDIS arena, Philip has partnered with Danny Burgess to create a platform that dramatically improves the conditions and remuneration for frontline Disability sector clinicians.

Elinor Langtry, helpz Service Support Manager

Elinor Langtry

Service Support Manager

  • Learn More

    Elinor joined the Disability sector working for the NSW Government as a Therapy Assistant where she supported Allied Health and Behaviour Support practitioners and operational management teams.


    Moving into systems support and project roles, she went on to support a range of transition projects as the sector transformed with the introduction of the NDIS.


    More recently, her work has focused on advocating for and driving client-centric continuous improvement, including the development and implementation of systematic feedback and consultation frameworks across a diverse range of services for a not-for-profit organisation, including Disability, community-based aged care, and child, youth, and family support services.


    Elinor brings an integral layer to the NDIS Disability standards, with experience across client voice and client experience, organisational quality improvement, practice support, outcomes measurement and compliance.  She has skills in information management, discovered through her Master of Museum Studies, where this enriched her skills in data collection and analysis,  communication and passion about ensuring systems and processes supporting the delivery of quality practice, services  and decision-making as easily, efficiently and effectively as possible.

Meet our Network Leads

Network Lead

Having obtained his Bachelor of Commerce from the University of Sydney, Luke started his career in Audit and Assurance. After receiving his CA qualification, he made a move into the Commercial Finance sphere where he has spent the majority of his career, including 3-years living and working in London.

 

Throughout his career he has worked across various roles, companies and industries. Over this time he has honed his skills in leading and motivating teams; identifying revenue opportunities and driving cost savings; developing and building relationships with all stakeholders; understanding business operations; designing and implementing systems and processes; financial insight; and development of business reporting and KPI’s.

 

Since returning to Sydney he has worked solely within the Healthcare industry, partnering with Sales teams to drive revenue and maximise profit; identifying new business opportunities; analysing performance; enhancing customer experience; and implementing new systems, processes, and reporting for business transition to best practice.

Network Lead

Bethany is a Registered Nurse and has 22 years of experience working in varying areas of hospitals (cardiac, emergency, anaesthetics, wards), the community and the disability sector here in Australia and the United Kingdom.


She brings a diverse set of skills and knowledge to the helpz team which includes:


Clinical governance and development, Project Management, Workplace Training with a Registered Training Organisation (RTO), Clinical Nurse Consultant (Disability), Clinical Nurse Specialist (Chronic and Complex Care Coordinator) and Network Manager overseeing the daily support within Supported Independent Living (SIL) accommodation for adults and short-term respite accommodation.


Bethany held a key Clinical Governance role in NSW State Government Disability services. Bethany also has held positions in Marketing and Business Development for a large Not for Profit NDIS Disability Services organisation.


Bethany’s 13 years within the disability sector also included the transition to the NDIS within NSW. This further enhanced her expertise around individualised support needs for people with disability and is one of the factors that drives her continued approach to provide a high standard of quality care and support, implement best practice, enabling respect and dignity, fostering inclusion, diversity and access to supports.


Bethany holds a current nursing registration, qualifications in Training and Assessment and has completed post-graduate studies in Business and Workforce Management.

Network Lead

Mitch has over 15 years experience working in the community services sector. This includes 10 years in Senior leadership positions within the not-for-profit and government disability sectors. Mitch’s most recent role was at a large not for profit organisation as Regional Manager for Western Sydney, Regional New South Wales and Victoria, where he led one of Australia’s largest community-based multi-disciplinary Allied Health and Behaviour Support teams. Mitch has also worked in policy development within the Commonwealth Government and holds degrees in Law and Social Science. 


Mitch brings a key operational skill-set to helpz – a genuine and real connection to the front-line clinicians, where listening, respect and unconditional regard form part of his daily interaction and ongoing professional development framework. Mitch enhances an important level of clinician engagement with helpz – no hierarchy, enabling workplace flexibility, problem solving with and for team members and looks entirely from a clinician centric perspective.  Mitch is also a Registered Behaviour Support Practitioner.

Luke McClure, helpz Network Lead

Luke McClure

Network Lead

  • Learn More

    Having obtained his Bachelor of Commerce from the University of Sydney, Luke started his career in Audit and Assurance. After receiving his CA qualification, he made a move into the Commercial Finance sphere where he has spent the majority of his career, including 3-years living and working in London.

     

    Throughout his career he has worked across various roles, companies and industries. Over this time he has honed his skills in leading and motivating teams; identifying revenue opportunities and driving cost savings; developing and building relationships with all stakeholders; understanding business operations; designing and implementing systems and processes; financial insight; and development of business reporting and KPI’s.

     

    Since returning to Sydney he has worked solely within the Healthcare industry, partnering with Sales teams to drive revenue and maximise profit; identifying new business opportunities; analysing performance; enhancing customer experience; and implementing new systems, processes, and reporting for business transition to best practice.

Bethany Franklin, helpz Network Lead

Bethany Franklin

Network Lead

  • Learn More

    Bethany is a Registered Nurse and has 22 years of experience working in varying areas of hospitals (cardiac, emergency, anaesthetics, wards), the community and the disability sector here in Australia and the United Kingdom.


    She brings a diverse set of skills and knowledge to the helpz team which includes:


    Clinical governance and development, Project Management, Workplace Training with a Registered Training Organisation (RTO), Clinical Nurse Consultant (Disability), Clinical Nurse Specialist (Chronic and Complex Care Coordinator) and Network Manager overseeing the daily support within Supported Independent Living (SIL) accommodation for adults and short-term respite accommodation.


    Bethany held a key Clinical Governance role in NSW State Government Disability services. Bethany also has held positions in Marketing and Business Development for a large Not for Profit NDIS Disability Services organisation.


    Bethany’s 13 years within the disability sector also included the transition to the NDIS within NSW. This further enhanced her expertise around individualised support needs for people with disability and is one of the factors that drives her continued approach to provide a high standard of quality care and support, implement best practice, enabling respect and dignity, fostering inclusion, diversity and access to supports.


    Bethany holds a current nursing registration, qualifications in Training and Assessment and has completed post-graduate studies in Business and Workforce Management.

Mitch Zammit, helpz Network Lead

Mitch Zammit

Network Lead

  • Learn More

    Mitch has over 15 years experience working in the community services sector. This includes 10 years in Senior leadership positions within the not-for-profit and government disability sectors. 


    Mitch’s most recent role was at a large not for profit organisation as Regional Manager for Western Sydney, Regional New South Wales and Victoria, where he led one of Australia’s largest community-based multi-disciplinary Allied Health and Behaviour Support teams. Mitch has also worked in policy development within the Commonwealth Government and holds degrees in Law and Social Science. 


    Mitch brings a key operational skill-set to helpz – a genuine and real connection to the front-line clinicians, where listening, respect and unconditional regard form part of his daily interaction and ongoing professional development framework. 


    Mitch enhances an important level of clinician engagement with helpz – no hierarchy, enabling workplace flexibility, problem solving with and for team members and looks entirely from a clinician centric perspective.  Mitch is also a Registered Behaviour Support Practitioner. 

Check out our latest news & insights

June 6, 2025
From early check-ups to mental health conversations, Men’s Health Week (June 10–16) is a chance to remind ourselves—and the men in our lives—that it’s okay to take health seriously. It’s okay to talk. It’s okay to ask for support. At helpz, we know that health looks different for everyone. For boys, teens, and men with disability or psychosocial challenges, support isn’t always easy to find—or to ask for. But the right allied health care can make all the difference. Men face unique challenges According to the Australian Institute of Health and Welfare: Men are more likely to die by suicide than women, but are far less likely to seek help 1 Males with a disability experience higher rates of psychological distress than males without disability 2 Many men delay accessing health services, especially when it comes to emotional or mental health concerns The reasons are complex—social expectations, stigma, access issues, or simply not knowing where to turn. That’s where we come in. Breaking the stigma Our team at helpz supports boys and men across all life stages—from children with developmental delay to adult participants with autism, intellectual disability, or psychosocial conditions. We take a person-centred, non-judgemental approach and meet people where they are. Sometimes that looks like: Behaviour support that helps young men manage emotions and build connection Occupational therapy to support daily living skills and social confidence Psychology sessions focused on anxiety, self-worth, or relationship challenges Mental health OT that helps manage routine, motivation, and life transitions We listen first. We build trust. And we never push someone to be anything other than who they are. Talking early, talking often Whether it’s a father, a son, a friend or a participant—checking in can be powerful. Many men don’t know that therapy can be practical, respectful and empowering. At helpz, we believe in early intervention and consistent support. We work with families, carers, support coordinators and men themselves to tailor care that builds real outcomes: resilience, independence, and wellbeing. A safe place to ask for help You don’t need to wait for a crisis to get help. Men’s Health Week is a reminder that seeking support is a sign of strength—not weakness. If you or someone you support could benefit from allied health services designed with your goals in mind, we’re here for you. 
June 6, 2025
Being seen and supported: Why LGBTQIA+ inclusion matters in allied health Every person deserves to feel safe, understood and valued—especially in the spaces where they seek support. For many LGBTQIA+ Australians, however, healthcare and support settings can be places of misunderstanding, misgendering or exclusion. At helpz, we’re committed to changing that. Why inclusion matters in allied health Healthcare and therapy should be safe spaces—but for LGBTQIA+ individuals, they too often are not. Research shows that LGBTQIA+ people are more likely to avoid or delay seeking medical or allied health care due to fear of discrimination or past negative experiences. When care is not inclusive or affirming, people may feel unsafe, unsupported or unseen. And for LGBTQIA+ individuals living with disability, neurodivergence or mental health challenges, this compounds layers of vulnerability. That’s why affirming care is not optional—it’s essential. Our commitment to inclusive practice At helpz, we recognise that people bring many parts of themselves into the room. Gender identity, sexuality, neurodivergence, cultural background, trauma history, disability—all of these are part of the whole person. Our clinicians are trained in neuroaffirming and trauma-informed approaches and are committed to ongoing learning around inclusive practice. We support LGBTQIA+ participants with a wide range of goals, from exploring independence and communication to managing anxiety or navigating relationships. That might mean a psychologist offering gender-affirming mental health support, or an occupational therapist helping someone feel more confident in everyday activities. Our commitment includes: Respecting pronouns and preferred names Creating visibly inclusive spaces (e.g., rainbow badges, inclusive language) Continual staff education and reflective practice Partnering with LGBTQIA+ organisations where relevant Understanding intersectionality We work with many participants whose identities sit at the intersection of LGBTQIA+, neurodivergent and disabled experiences. For example, an autistic non-binary young person may experience sensory overwhelm, social anxiety, and fear of discrimination all at once. Our job is to listen deeply, collaborate respectfully, and co-design supports that empower—not pathologise. By acknowledging the unique experiences of each person, we create space for genuine connection and progress. What inclusive care can look like Inclusive allied health is more than a set of policies. It’s a practice of compassion and curiosity, of checking our assumptions and leading with respect. For example, our practitioners might: Ask and confirm someone’s pronouns, then use them correctly Understand how dysphoria might affect sensory needs or social situations Help a young person rehearse coming out conversations in a supportive space Work with families to create affirming environments at home Respect and support someone’s journey—wherever they are on it Looking ahead: support that celebrates every person This Pride Month, and every month, we celebrate the LGBTQIA+ people we support—and the courage it takes to show up as yourself in a world that doesn’t always make it easy. We believe in building systems of support that truly reflect the diversity of the people they serve. That means listening, learning, and growing—together. 
June 6, 2025
Managing your NDIS budget can be tricky – especially when all your funding arrives at once. That’s why the NDIS is introducing funding periods from 19 May 2025 to help you better manage your supports across the life of your plan. So what’s changing? And how will it affect you? Let’s break it down. What are funding periods? Funding periods are a new way of releasing your NDIS funding in smaller chunks (usually every 3 months). This gives you more flexibility while helping you make sure your funding lasts for your whole plan. You’ll still receive the same total amount of funding – the only change is when you can access it. Why is this happening? The goal is to: make sure supports are available when you need them reduce the chance of running out of funds too early It also helps people track their spending more easily using the my NDIS app or participant portal. What do I need to do? Nothing will change until your next new or reassessed plan. When that happens, you’ll have a chance to talk to the NDIA about your circumstances and get support to understand the changes. Once funding periods apply, you’ll be able to see: how much funding you have how much you’ve spent when your next funds will be released Any unused funding within a funding period will roll over to the next one – but it won’t carry over into a brand new plan. So budgeting well is still really important. What can I spend NDIS funds on? It’s also important to remember the NDIS has clear rules about what it can and can’t fund. These rules were updated last year and split into two lists: supports the NDIS can fund supports the NDIS cannot fund Before you spend your funding, check that the support is part of your plan and aligns with these rules. If you claim something that isn’t approved, you might need to pay it back. You can read the full lists at What does the NDIS fund? What if my situation changes? You can always request a change to your plan if your needs change – and your current plan will stay the same until it’s reassessed. Need more info? You can find all the details about funding periods, what you can claim, and how to manage your plan at the official NDIS website .  Or check out their FAQs on legislation and sign up to the NDIS newsletter to stay in the loop.
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