What Australia’s social media ban could mean for kids with disability and neurodivergence

October 28, 2025

In 2024, the Australian Government passed new legislation that will require social media platforms to take reasonable steps to prevent children under 16 from creating or maintaining accounts. The Online Safety Amendment (Social Media Minimum Age) Act will come into effect on 10 December 2025, and platforms that fail to comply could face penalties of up to $49.5 million.

The government says the move aims to protect children from online harms such as cyberbullying, exposure to explicit content, and addictive algorithmic design. It’s a well-intentioned step towards safer online spaces, but for many young people with disability or neurodivergent traits, this ban could have serious unintended consequences.


More than just an app: why social media matters for connection


For children and teens with disability, social media can be more than entertainment; it’s often a lifeline. Online communities provide access to peer connection, advocacy spaces, and platforms for self-expression, particularly for those who experience social or physical barriers in offline settings.


The
ABC recently reported that disability advocates fear the ban will “cut off a lifeline” for young people who rely on digital platforms to connect with others who understand their lived experiences. For some, these are the only spaces where they feel seen, heard, and safe to be themselves.


The
Children and Young People with Disability Australia (CYDA) echoed these concerns, highlighting that young people with disability are already at higher risk of social isolation and that removing online connection could deepen that divide.

The risk of isolation and exclusion


Offline participation can be challenging for many young people with disability or neurodivergence due to accessibility barriers, sensory sensitivities, or anxiety. For these individuals, online environments can offer a controlled, customisable way to engage socially and emotionally.

Removing that outlet may not only heighten feelings of isolation but could also lead to reduced self-esteem and mental health impacts. The
UNSW Digital Child Research Centre warned that cutting off digital connection without offering safe, inclusive alternatives could “worsen mental health outcomes” for those who already face barriers to belonging.

Expression, identity and advocacy


For neurodivergent youth, social media can also serve as an important space for identity exploration and self-advocacy. Online platforms allow them to share experiences, raise awareness, and connect with mentors or role models.


In an article by
WhyNot Australia, a neurodivergent teen expressed concern that the ban could silence young voices who use digital spaces to express their authentic selves. “I’ve found people online who understand my brain when people at school don’t,” they said. “If that’s taken away, I lose part of who I am.”


By applying a blanket restriction, the policy risks excluding those whose participation in online communities is not simply recreational, but developmental and therapeutic.

Safety versus inclusion


It’s important to acknowledge the government’s intent. The risks of unregulated online spaces are real—exposure to predators, misinformation, and harmful content has long been documented. But safety and inclusion shouldn’t be mutually exclusive.


Advocates such as
Advocacy for Inclusion argue that a one-size-fits-all approach may not be equitable. Instead, they suggest a model that includes exceptions or moderated access for vulnerable youth, alongside stronger digital literacy programs and family-guided online use.

A path forward


As policymakers finalise the rollout of the ban, consultation with disability and neurodivergent communities will be critical. The goal of online safety must extend beyond protection from harm, it must include equitable access to connection, communication, and self-expression.


Some ideas proposed by advocates include:


  • Safe-mode social platforms: verified, moderated access for under-16s with additional accessibility and privacy features
  • Inclusion-based exemptions: allowing case-by-case access where social platforms serve therapeutic or developmental purposes
  • Education over exclusion: teaching young people, families, and educators how to use social media safely, instead of removing it entirely


Why this matters


Digital connection is not a luxury; for many young people with disability, it’s a bridge to inclusion. By removing this access without inclusive alternatives, we risk deepening isolation and undoing years of progress towards digital accessibility and participation.


As
CYDA put it, “young people with disability are experts in their own lives.” They deserve a say in how safety is defined and achieved.

At helpz, we believe in promoting inclusion across every environment, online and offline. As this policy develops, it’s important that we keep the voices and safety of young people with disability and neurodivergence at the centre of the conversation.

References

News & Insights

Check Our Latest Resources

August 23, 2026
At helpz, we understand that navigating referrals can sometimes feel overwhelming. Our intake team is committed to making the process as smooth, transparent and efficient as possible while ensuring each client is connected with the right supports at the right time. This roadmap outlines what you can expect from referral through to service commencement.
August 23, 2026
When we hear the term brain injury , it's easy to think of the physical impacts first. However, for many people living with a brain injury, the challenges are often far less visible. Changes to memory, emotions, fatigue, communication, concentration, and everyday routines can affect a person's life long after the initial injury has occurred. Brain Injury Awareness Month is an important opportunity to increase understanding, challenge misconceptions, and recognise the resilience of the many Australians living with a brain injury every day. What Is a Brain Injury? A brain injury occurs when damage to the brain affects how a person thinks, feels, behaves, or functions in daily life. Some injuries are caused by external events such as falls, motor vehicle accidents, sporting injuries, or assaults. Others may result from medical conditions such as stroke, infection, lack of oxygen, brain tumours, or substance-related injuries. No two brain injuries are the same. The effects depend on the area of the brain affected, the severity of the injury, the person's supports, and their individual strengths and circumstances. For some people, the impacts may be relatively mild and short-lived. For others, they can be lifelong and require ongoing support. The Invisible Challenges One of the most misunderstood aspects of brain injury is that many impacts cannot be seen. A person may walk, talk, and appear physically well, yet experience significant difficulties with: Memory and recall Planning and organisation Attention and concentration Managing emotions Processing information Problem-solving Managing fatigue Social communication These challenges can affect a person's confidence, relationships, employment, education, and participation in the community. Because the impacts are often invisible, people living with brain injury can sometimes face unrealistic expectations or misunderstandings from those around them. What Does Recovery Look Like? Recovery from a brain injury is rarely a straight line. For many people, recovery is less about returning to exactly how life was before and more about learning new ways to achieve meaningful goals. Progress may happen over months or years, and every person's journey is unique. Recovery can include: Relearning daily skills Developing new strategies to manage challenges Building confidence in social situations Returning to study, work, or volunteering Increasing independence at home and in the community Strengthening relationships and support networks Importantly, recovery is not defined solely by clinical outcomes. It is also about quality of life, choice, participation, and finding ways to live a fulfilling life. A person who independently catches public transport, reconnects with friends, manages their weekly routine, or advocates for their own needs may be achieving incredible milestones that deserve recognition. The Importance of Support The right support can make a significant difference in helping a person navigate life after a brain injury. Support may come from many different sources, including: Family members and carers Support workers Occupational therapists Speech pathologists Psychologists Physiotherapists Behaviour support practitioners Support coordinators Peer support groups and community networks Effective support focuses on a person's strengths, goals, interests, and aspirations rather than solely on their challenges. Common Strategies That Can Help While every individual is different, a range of practical strategies are commonly used to support people living with brain injury. External memory supports Phone reminders Visual schedules Diaries and calendars Checklists and task planners Structured routines Maintaining consistent daily schedules Breaking tasks into smaller, manageable steps Planning activities ahead of time Fatigue management Building rest breaks into the day Prioritising important tasks Using energy conservation strategies Communication supports Providing information clearly and simply Allowing extra processing time Using visual supports where appropriate Emotional regulation strategies Mindfulness and relaxation techniques Identifying triggers and early warning signs Developing personalised coping strategies These approaches are often most effective when tailored to the individual's needs, preferences, and goals. Looking Beyond the Diagnosis People living with brain injury are often navigating challenges that others cannot see. Yet they are also raising families, building relationships, pursuing careers, volunteering, participating in their communities, and achieving personal goals every day. Brain Injury Awareness Month reminds us that disability is only one part of a person's story. By increasing awareness, promoting understanding, and focusing on strengths, we can help create communities where people living with brain injury feel valued, included, and supported to live the lives they choose. Because behind every diagnosis is a person with their own experiences, abilities, aspirations, and potential. Sometimes the most powerful support we can offer begins with understanding.
August 23, 2026
When people hear the term assistive technology , they often imagine expensive equipment, complex devices, or the latest high-tech innovations. While those types of supports certainly exist, assistive technology is often much simpler than people realise. Sometimes it's a phone reminder that helps someone remember an appointment. Sometimes it's a visual timer that makes daily routines feel more manageable. Sometimes it's a communication app that gives a person a way to express themselves more confidently. Often, it's the small things that end up making the biggest difference. At its heart, assistive technology is about helping people do more of the things that matter to them. It can support independence, increase confidence, reduce frustration, and create opportunities that may not have been possible before. For many people living with disability, everyday tasks can require significantly more mental energy and planning than others realise. Remembering appointments, managing medications, organising a shopping trip, finding the right words in a conversation, or navigating unfamiliar places can all present challenges. The right piece of technology can ease some of that load and make daily life feel a little more achievable. What's particularly exciting is that many of the tools people use every day can also become powerful supports. Smartphones have become portable organisers, communication devices, navigation systems, and memory aids all in one. A simple calendar alert can increase independence. A checklist app can help someone complete a complex task step by step. GPS navigation can provide the confidence needed to travel to new places. These supports may seem ordinary to some, but for the person using them, they can be transformational. Assistive technology can also open doors to greater connection. Communication is central to our relationships, our choices, and our ability to participate in the world around us. For people who experience communication difficulties, technology can provide alternative ways to express thoughts, preferences, needs, and ideas. Whether it's a communication app, a speech-generating device, or voice-to-text software, these tools can help ensure a person's voice is heard. Technology is increasingly helping people create environments that work better for them too. Smart home devices, voice-controlled assistants, automated lighting, and digital reminders can provide greater control over everyday routines. Something as simple as being able to turn lights on with a voice command or receive a reminder to take medication can promote both independence and confidence. For others, the most valuable supports are those that help manage stress, sensory needs, or emotional wellbeing. Noise-cancelling headphones, sensory tools, visual schedules, and mindfulness apps can help people feel more comfortable and prepared to participate in daily activities. These supports aren't about changing who a person is. They're about creating environments where people can feel safe, regulated, and able to engage in the things they enjoy. Perhaps the most important thing to remember is that assistive technology isn't really about technology at all. It's about people. The success of any support is measured by what it allows someone to do. It might mean attending a community event independently, maintaining a job, reconnecting with friends, managing a household routine, or simply feeling more confident in daily life. The device itself is only a tool. The real outcome is the increased choice, participation, and freedom that comes with it. As technology continues to evolve, so too do the opportunities for people living with disability. Yet some of the most meaningful changes don't come from the most advanced innovations. They come from finding the right support, at the right time, that helps a person take one more step towards the life they want to live.  Sometimes, a little bit of technology can create a whole lot of possibility.